Contact Us
Talk to the crew
Need a hand? Cipher, Slim, and Morpheus are here.
Questions about an order, a gadget, or something you spotted in the jungle? Send the crew a message with the details, and we’ll help you sort it out.
Support hours: 9 a.m.–6 p.m. Eastern Time. Response target: Within 24 hours. Messages sent outside support hours are welcome too.
Email the crewOrder help
Include your name, order number, and a short description of the issue. Photos help with damaged or incorrect items.
Product questions
Cipher finds the gear, Slim checks the details, and Morpheus keeps the crew moving. Tell us which product and option you mean so we can give you a clear answer.
Ideas for the store
Found a product worth checking out? Tell us what it is, how you would use it, and what you need to know before buying.
Keep your details safe: Please do not send passwords or full payment-card numbers. Payments stay in Shopify checkout.